There's a young guy at Quick Trip that has the early shift. Outside of the "thank you see you soon" type of communication that you receive at every quick trip, he wished me "Have a great Thanksgiving". This guy is consistent. I see him a good deal of mornings when I stop in for a knock-off Red Bull. He is always pleasant. And even memorable.
Seth Godin would call this art. How we do things. Not why or for what we do things, but simply how. Particularly the little things.
I believe this takes a simplification mentality, a self-awareness, and an honest desire to make the world a better place. Clearly there are things which influence our abilities to do this. Our beliefs, attitudes, and energy play key roles.
You could argue I was an artist by trade, but that is what I do. It's when we apply art to what we do—and perhaps more particularly, the moments we do—that makes it more meaningful, and arguably more impactful. I think I'd rather be known for my art. Might I create art today.
I was thinking around a similar thought earlier this week...which was how one's communication "style" effects your ability to be heard and understand. For instance, the guy at QT didn't just write you off as he communicated to you. He did it in a genuine way, one that allowed you to really hear and understand him. And, it sounds like he had an impact on you because of how he communicated to you.
ReplyDeleteIn my own life, how I chose to treat and communicate to others (verbally or non-verbally) will have a direct impact on the kind of relationship we can build, which will ultimately establish the grounds for how much we can learn from one another to grow as people.
Simple thoughts, I know. But to me, life changing if one truly understands at a heart level.
Cheers,
David